Frequently asked questions

We know buying a bracelet that feeds rescue dogs might raise questions.

That's why we've answered everything here—from how your meals reach hungry dogs to tracking your order.

We're a small passionate team, and transparency matters to us as much as the dogs we're saving. Can't find your answer? Reach out anytime at contact@therescuepaws.com.

🚚 Shipping & Delivery

What are the delivery times?

We ship your order within 24 to 48 hours after receiving it. Total delivery time is 8 to 15 days on average, depending on your location.

How am I informed about my order?

You receive an email at every step of the delivery process:

  • ✉️ Order confirmation
  • ✉️ Shipping notification with tracking number
  • ✉️ Real-time delivery status updates
  • ✉️ Delivery confirmation

You can also track your package in real-time using the tracking number provided.

Do you ship worldwide?

Yes! We ship worldwide. No matter where you are, you can order your bracelet and help feed abandoned dogs.

Are there shipping fees?

Shipping is free for orders of 3 bracelets or more! For 1 or 2 bracelets, standard shipping fees apply.

What if I haven't received my order within the expected timeframe?

No worries! Contact us at contact@therescuepaws.com with your order number, and we'll immediately check your package status to find a solution.

🐕 The Impact of Your Purchase

How does the meal system work?

Each bracelet purchased feeds 10 abandoned dogs.

As soon as we receive your order, we commit to distributing these 10 meals as quickly as possible through our network of volunteers and partner organizations.

How are the dogs actually fed?

We work with trusted local organizations and coordinate with our volunteers who feed dogs on the streets all around the world.

These people know exactly where the dogs hide and wait for food. Your 10 meals reach the hungriest dogs directly, wherever they are.

Why don't we publicly name our partner organizations?

For now, most of them are small, grassroots teams—just like us—who prefer to stay discreet and focus on their mission rather than public attention.

When names are shared publicly, these small organizations get overwhelmed with verification requests, questions, and messages they're not equipped to handle. It creates unnecessary burden on teams that are already stretched thin feeding dogs daily.

As our project grows, some organizations may choose to be publicly recognized, but we always prioritize protecting their privacy and operational focus. What we can guarantee: monthly photo and video proof of the dogs being fed, so you can see the real impact of your purchase.

How can I see the impact of my purchase?

Every month, you'll receive photos and videos via email of the abandoned dogs enjoying the meals you funded.

You'll see their transformation from starving to satisfied. It's our way of staying transparent and connecting you to your real impact.

Are the photos I receive really of dogs I helped?

Yes! We personally take photos and videos during food distributions.

We're a small passionate team on the ground, and we share these authentic moments with you every month.

Where exactly do my donations go?

100% of the funds allocated to meals are used exclusively to feed the dogs. This money is only used to purchase food and coordinate with our partner organizations and volunteers.

Important: Whether we're profitable or not, it doesn't change anything. This budget dedicated to meals will never, under any circumstances, be used for marketing or other expenses. This is our absolute commitment to the abandoned dogs and to you.

💎 The Bracelet

Is the bracelet adjustable?

Yes! Each bracelet is adjustable and fits all wrists. You'll be able to wear it comfortably.

How are the bracelets made?

Our bracelets are carefully crafted to ensure quality and durability. Each piece is created with attention to detail so you can proudly wear your commitment.

Can I choose the color of my bracelet?

Absolutely! We offer 14 different colors: Arctic, Ocean, Safari, Majestic, Onyx, Midnight, Dune, Azure, Love, Petal, Passion, Moonlight, Emerald, and Lagoon. You'll definitely find one that suits you.

Can I order multiple bracelets?

Yes! Many of our customers order multiple bracelets to share with friends and family, multiplying their impact. More bracelets = more dogs fed!

Bonus: Shipping becomes free when you order 3 or more bracelets.

🏢 About Rescue Paws

Who are you?

We're a small passionate team based in the United States, dedicated to saving abandoned dogs from starvation worldwide.

Our mission began with a single hungry dog we fed, and that moment changed everything for us. Today, every bracelet exists because of the countless stray dogs we meet on the streets every week, around the world.

Where is your company based?

Rescue Paws is based in Wyoming, United States. Our team is available Monday to Friday, 9:00am to 6:00pm.

Our team is available Monday to Friday, 9:00am to 6:00pm.

In which countries do you help dogs?

We operate worldwide! Thanks to our network of local organizations and volunteers in different countries, we can feed abandoned dogs no matter their location.

Each region has its own challenges, and we adapt to local realities to maximize our impact.

Why did you create Rescue Paws?

We've seen with our own eyes abandoned dogs, former pets thrown onto the streets, forced to dig through garbage just to survive another night.

Their eyes tell stories of hunger, pain, and neglect.

This mission was born from our shared urgency to act, to turn despair into hope.

How many people have you helped?

More than 5,000 people trust us to feed abandoned dogs.

Together, we've funded over 25,000 meals for dogs in need around the world.

💳 Payment & Guarantees

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as other secure payment methods available at checkout.

Is my payment secure?

Absolutely. All transactions are secure and encrypted. Your personal and banking information is protected.

Do you offer a guarantee?

Yes! We offer a 30-day satisfaction guarantee.

If you're not satisfied with your bracelet, you can return it for a full refund. We want you to be 100% happy with your purchase.

How does the refund process work?

If for any reason you're not satisfied, contact us within 30 days of your purchase at contact@therescuepaws.com. We'll process your request quickly.

❓ Frequently Asked Questions

Is this really effective? Are dogs actually being fed?

Yes! We're 100% transparent.

Every month, you receive visual proof (photos and videos) of the dogs you've helped.

We're on the ground, we see these dogs every week, and we document everything.

Why should I buy a bracelet instead of donating directly?

There are several reasons:

  1. For those who don't usually donate: Many people aren't comfortable with traditional donations or don't know how to contribute. Buying a bracelet allows you to participate in a cause while making an ethical purchase that matters.
  2. A visible symbol: The bracelet lets you wear a symbol of your commitment to abandoned animals. You raise awareness every time someone notices your bracelet.
  3. Ongoing connection: You receive monthly updates on your impact. It's a tangible and continuous way to stay connected to the cause.
  4. A meaningful gift: You can gift this bracelet and share this mission with your loved ones.

I can't adopt or volunteer. How can I help?

This is exactly why we created Rescue Paws!

Many people want to help but don't have the time, space, or means to adopt or volunteer. With a bracelet, you save dogs' lives even with a busy schedule.

Can I gift this bracelet?

Absolutely! It's a perfect gift for any animal lover.

You're not only gifting a beautiful bracelet but also 10 meals for hungry dogs.

It's a gift that matters and makes a difference.

How do I contact customer service?

Our team is available Monday to Friday, 9:00am to 6:00pm.

Email: contact@therescuepaws.com

We strive to respond to all messages within 24 to 48 hours.

🌟 Your Impact

What happens if I order today?

  1. You choose your favorite bracelet color
  2. We ship within 24-48h (you receive a confirmation email)
  3. 10 dogs are fed as quickly as possible thanks to your purchase
  4. You receive your bracelet in 8-15 days (with real-time tracking)
  5. Every month, you see photos of the dogs you've saved

What difference can I really make?

While you're reading this, millions of abandoned dogs are eating trash to survive.

Picture your own pet desperately eating plastic and rocks because their stomach hurts so much from hunger.

This is the reality for these dogs.

Tomorrow, they'll search the same trash again... unless you act today.

One bracelet = 10 real meals.

You transform their tomorrow from eating garbage to eating food.

Have more questions?

Feel free to contact us at contact@therescuepaws.com

We're here to help! 💙🐕